Resources & Alerts

Alerts

SCAM ALERT: People in the area have been receiving automated messages saying their debit cards have been compromised or deactivated. If you receive a similar phone call, please DO NOT give out any card or personal information.

BankIowa will never ask for this information over the phone or in an email. Further information on Identify Theft can be found on this Alerts page. If you think your account has been compromised, please call us at 1-800-433-0285.


At BankIowa, we strive to keep our customers informed and up-to date on financial information that will shape and impact your financial world. Our hope is BankIowa becomes your source for all current and reliable financial updates. On our “Alerts” page you will find a variety of notices, alerts, and other valuable communications between BankIowa and our customers. Some examples of the type of information that will be found on this page are:

  • New products or services or facilities
  • Operational changes at BankIowa
  • New laws or regulations that impact customers
  • Operational disruptions (e.g. disasters)
  • Fraud alerts
  • General communications from the bank to its customers

Fraud Alerts

No recent alerts at this time


ERROR RESOLUTION AND INFORMATION REQUEST FOR MORTGAGE LOANS

If you need to request information or report an error in relation to your real-estate secured loan, you must submit your request in writing to: BankIowa, Attn. Loan Operations, 230 1st St East, PO Box 229, Independence, Iowa 50644. Please include your name, loan number, and the information you are requesting or a description of the error you believe has occurred. If you have further questions or would like to reach us by phone, please contact us at 1-800-433-0285.


Identity Theft and Data Security Resources

Computer-related crimes affecting businesses and consumers are frequently in the news. While federally insured financial institutions are required to have vigorous information security programs to safeguard financial data, financial institution customers also need to know how to steer clear of fraudsters. Please click the link below for more information.

Cybersecurity Guide for Bank Customers

Learn how to protect yourself and your personal information when traveling.

Cybersecurity and Your Summer Vacation

With stories about Cyber-Attacks in the news daily, it's a good time to refresh your knowledge of the safety and security of your account information, while arming yourself with tested techniques of your own. For more information on account hijacking and identity theft, click on the brochure link below.

Account Hijacking & Identity Theft

Refresh your knowledge in the area of online banking and data security by clicking on the link below. Read about what measures you can take to protect yourself, learn about online and mobile threats, as well as tips on using free credit reports.

Online Banking, Data Security & You

Learn about steps you can take as consumers to help your bank provide maximum security for their assets and your good name. By clicking on the link below you can read updated information that covers FACT Act protections and free credit reports.

Tools to Prevent Identity Theft


Be Aware of Website and Email Fraud

Want to learn more about FDIC Insurance Coverage? Click here.

FFIEC Business Account Guidance - Risk Assessment & Layered Security For Online Business Transactions

FFIEC Consumer Guidance - Important Facts About Your Account Authentication & Online Banking

Notice Of Expiration Of The Temporary Full FDIC Insurance Coverage For Noninterest-Bearing Transaction Accounts

By operation of federal law, beginning January 1, 2013, funds deposited in a noninterest-bearing transaction account (including an Interest on Lawyer Trust Account) no longer will receive unlimited deposit insurance coverage by the Federal Deposit Insurance Corporation (FDIC). Beginning January 1, 2013, all of a depositor’s accounts at an insured depository institution, including all noninterest-bearing transaction accounts, will be insured by the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category.

For more information about FDIC insurance coverage of noninterest-bearing transaction accounts, visit: https://www.fdic.gov/index.html