Resources & Alerts

Security Information

1/31/2019 - US Secret Service alert regarding email security

The United States Secret Service has issued an advisory about spear phishing, and a vulnerability with Microsoft 365. Please click for more information.


9/11/2017 - Alert regarding Equifax breach

Cyber criminals have stolen 143 million credit records in the recent hacking scandal at big-three credit bureau Equifax. At this point you have to assume that the bad guys have highly personal information that they can use to trick you. 

You need to watch out for the following things: 

• Phishing emails that claim to be from Equifax where you can check if your data was compromised 

• Phishing emails that claim there is a problem with a credit card, your credit record, or other personal financial information 

• Calls from scammers that claim they are from your bank or credit union 

• Fraudulent charges on any credit card because your identity was stolen 

Here are 5 things you can do to prevent identity theft: 

• First sign up for credit monitoring (there are many companies providing that service including Equifax but we cannot recommend that) 

• Next freeze your credit files at the three major credit bureaus Equifax, Experian and TransUnion. Remember that generally it is not possible to sign up for credit monitoring services after a freeze is in place. Advice for how to file a freeze is available here on a state-by-state basis:

• Check your credit reports via the free

• Check your bank and credit card statements for any unauthorized activity – please contact the bank if you detect anything unusual 

• If you believe you may have been the victim of identity theft,here is a site where you can learn more about how to protect yourself: . You can also call the center’s toll-free number (888-400-5530) for advice on how to resolve identify-theft issues. All of the center’s services are free. 

And as always, Think Before You Click!



People in the area have been receiving automated messages saying their debit cards have been compromised or deactivated. If you receive a similar phone call, please DO NOT give out any card or personal information.

BankIowa will never ask for this information over the phone or in an email. Further information on Identify Theft can be found on this Alerts page. If you think your account has been compromised, please call us at 1-800-433-0285.

At BankIowa, we strive to keep our customers informed and up-to date on financial information that will shape and impact your financial world. Our hope is BankIowa becomes your source for all current and reliable financial updates. On our “Alerts” page you will find a variety of notices, alerts, and other valuable communications between BankIowa and our customers. Some examples of the type of information that will be found on this page are:

  • New products or services or facilities
  • Operational changes at BankIowa
  • New laws or regulations that impact customers
  • Operational disruptions (e.g. disasters)
  • Fraud alerts
  • General communications from the bank to its customers


Fraud Alerts

No recent alerts at this time



If you need to request information or report an error in relation to your real-estate secured loan, you must submit your request in writing to: BankIowa, Attn. Loan Operations, 230 1st St East, PO Box 229, Independence, Iowa 50644. Please include your name, loan number, and the information you are requesting or a description of the error you believe has occurred. If you have further questions or would like to reach us by phone, please contact us at 1-800-433-0285.

Identity Theft and Data Security Resources

Computer-related crimes affecting businesses and consumers are frequently in the news. While federally insured financial institutions are required to have vigorous information security programs to safeguard financial data, financial institution customers also need to know how to steer clear of fraudsters. Please click the link below for more information.

Cybersecurity Guide for Bank Customers

Learn how to protect yourself and your personal information when traveling.

Cybersecurity and Your Summer Vacation

With stories about Cyber-Attacks in the news daily, it's a good time to refresh your knowledge of the safety and security of your account information, while arming yourself with tested techniques of your own. For more information on account hijacking and identity theft, click on the brochure link below.

Account Hijacking & Identity Theft

Refresh your knowledge in the area of online banking and data security by clicking on the link below. Read about what measures you can take to protect yourself, learn about online and mobile threats, as well as tips on using free credit reports.

Online Banking, Data Security & You

Learn about steps you can take as consumers to help your bank provide maximum security for their assets and your good name. By clicking on the link below you can read updated information that covers FACT Act protections and free credit reports.

Tools to Prevent Identity Theft

Be Aware of Website and Email Fraud

Want to learn more about FDIC Insurance Coverage? Click here.

FFIEC Business Account Guidance - Risk Assessment & Layered Security For Online Business Transactions

FFIEC Consumer Guidance - Important Facts About Your Account Authentication & Online Banking

Notice Of Expiration Of The Temporary Full FDIC Insurance Coverage For Noninterest-Bearing Transaction Accounts

By operation of federal law, beginning January 1, 2013, funds deposited in a noninterest-bearing transaction account (including an Interest on Lawyer Trust Account) no longer will receive unlimited deposit insurance coverage by the Federal Deposit Insurance Corporation (FDIC). Beginning January 1, 2013, all of a depositor’s accounts at an insured depository institution, including all noninterest-bearing transaction accounts, will be insured by the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category.

For more information about FDIC insurance coverage of noninterest-bearing transaction accounts, visit: