Due to a system upgrade, all BankIowa office locations will be closed on Saturday, June 10, 2023. Click here to see what this upgrade means for you.
On Monday, June 19th, 2023, all branches will CLOSED in observance of Juneteenth National Holiday.
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If you need to request information or report an error in relation to your real-estate secured loan, you must submit your request in writing to: BankIowa, Attn. Loan Operations, 230 1st St East, PO Box 229, Independence, Iowa 50644. Please include your name, loan number, and the information you are requesting or a description of the error you believe has occurred. If you have further questions or would like to reach us by phone, please contact us at 1-800-433-0285.
Computer-related crimes affecting businesses and consumers are frequently in the news. While federally insured financial institutions are required to have vigorous information security programs to safeguard financial data, financial institution customers also need to know how to steer clear of fraudsters. Please click the link below for more information.
Cybersecurity Guide for Bank Customers
Learn how to protect yourself and your personal information when traveling.
Cybersecurity and Your Summer Vacation
With stories about Cyber-Attacks in the news daily, it's a good time to refresh your knowledge of the safety and security of your account information, while arming yourself with tested techniques of your own. For more information on account hijacking and identity theft, click on the brochure link below.
Account Hijacking & Identity Theft
Refresh your knowledge in the area of online banking and data security by clicking on the link below. Read about what measures you can take to protect yourself, learn about online and mobile threats, as well as tips on using free credit reports.
Online Banking, Data Security & You
Learn about steps you can take as consumers to help your bank provide maximum security for their assets and your good name. By clicking on the link below you can read updated information that covers FACT Act protections and free credit reports.
Tools to Prevent Identity Theft
Be Aware of Website and Email Fraud
FFIEC Business Account Guidance - Risk Assessment & Layered Security For Online Business Transactions
FFIEC Consumer Guidance - Important Facts About Your Account Authentication & Online Banking
Notice Of Expiration Of The Temporary Full FDIC Insurance Coverage For Noninterest-Bearing Transaction Accounts
By operation of federal law, beginning January 1, 2013, funds deposited in a noninterest-bearing transaction account (including an Interest on Lawyer Trust Account) no longer will receive unlimited deposit insurance coverage by the Federal Deposit Insurance Corporation (FDIC). Beginning January 1, 2013, all of a depositor’s accounts at an insured depository institution, including all noninterest-bearing transaction accounts, will be insured by the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category.
For more information about FDIC insurance coverage of noninterest-bearing transaction accounts, visit: https://www.fdic.gov/index.html
Smartphone and tablet sales have skyrocketed over the past several years, equipping the majority of consumers with quick access to a massive amount of useful information. For many of those users, this includes sensitive personal information, such as login IDs, passwords, banking account and purchase histories, and social data. Are you taking steps to protect the information on your device from getting into the wrong hands?
Whether or not you choose to use BankIowa Mobile Banking, we encourage you to take steps to protect your information. Here are some simple ways that you can increase the security of your mobile device:
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